Return and Refund Policy
Thank you for shopping with Globact.This Return and Refund Policy outlines the terms and conditions for returning products and receiving refunds.By making a purchase from us,you agree to the terms stated below.
Returns:
Eligibility: We accept returns for eligible products within 30 days from the date of purchase.To be eligible for a return,the product must be unused,in its original condition,and in the original packaging.
Return Process:To initiate a return,please contact our customer support team using the information provided below.Please provide your order number,a description of the product being returned,and the reason for the return.Our team will guide you through the return process and provide you with the necessary instructions.
Return Shipping: The customer is responsible for the cost of return shipping,unless the return is due to our error or a defective product.We recommend using a trackable shipping method to ensure the safe return of the product.We are not liable for any returned products lost or damaged during transit.
Inspection and Approval:Once we receive the returned product,we will inspect it to ensure it meets the eligibility criteria mentioned above.If the return is approved,we will proceed with the refund process.
Refunds:
Refund Method:Refunds will be processed using the original payment method used for the purchase.If the original payment method is no longer available,we will work with you to find a suitable refund method.
Refund Time frame:We strive to process refunds promptly once the returned product has been received and approved.However,please allow up to 3 business days for the refund to be processed and reflected in your account.The exact timeframe may vary depending on your financial institution.
Partial Refunds:In certain cases,a partial refund may be granted if the returned product is not in its original condition,is missing parts,or shows signs of use or damage not caused by our error.
Non-Refundable Items:Certain items may be non-refundable,such as gift cards.This will be clearly stated in the product description or during the checkout process.
Contact Us:
If you have any questions,concerns,or requests regarding our return and refund policy or the return of a specific product,please contact our customer support team at:
Returns:
Eligibility: We accept returns for eligible products within 30 days from the date of purchase.To be eligible for a return,the product must be unused,in its original condition,and in the original packaging.
Return Process:To initiate a return,please contact our customer support team using the information provided below.Please provide your order number,a description of the product being returned,and the reason for the return.Our team will guide you through the return process and provide you with the necessary instructions.
Return Shipping: The customer is responsible for the cost of return shipping,unless the return is due to our error or a defective product.We recommend using a trackable shipping method to ensure the safe return of the product.We are not liable for any returned products lost or damaged during transit.
Inspection and Approval:Once we receive the returned product,we will inspect it to ensure it meets the eligibility criteria mentioned above.If the return is approved,we will proceed with the refund process.
Refunds:
Refund Method:Refunds will be processed using the original payment method used for the purchase.If the original payment method is no longer available,we will work with you to find a suitable refund method.
Refund Time frame:We strive to process refunds promptly once the returned product has been received and approved.However,please allow up to 3 business days for the refund to be processed and reflected in your account.The exact timeframe may vary depending on your financial institution.
Partial Refunds:In certain cases,a partial refund may be granted if the returned product is not in its original condition,is missing parts,or shows signs of use or damage not caused by our error.
Non-Refundable Items:Certain items may be non-refundable,such as gift cards.This will be clearly stated in the product description or during the checkout process.
Contact Us:
If you have any questions,concerns,or requests regarding our return and refund policy or the return of a specific product,please contact our customer support team at: